Tuesday, February 24, 2015

How Sensitivity Training Help Companies Improve Their Working Environment

By Earlene McGee


Work demands focus. But because of the things that bombard us in our daily tasks, we may find outselves losing concentration on the task at hand from time to time. Its a common scenario in the working arena. This is why department heads always make it a point to examine the condition of their environment.

There are a lot of stress factors at work and this does not only include our desks and chairs or the walls and lightings. Even the people who we interact with at a daily basis have the potential of affecting the quality of our work. Services like the sensitivity training St Louis are organized to help companies maintain good personnel relationship.

For company heads, being sensitive to their members is vital in fostering a healthy professional relationship among each other. Sensitivity paves way to understanding, which then leads to the resolution to the most common issues. The training improves the quality of the working environment through the following.

By conducting the training, you are encouraging open communciation with the team. We all know how important communication is in all kinds of relationship whether personal or business. It is the foundation of instruction and should therefore be practiced. By having the session, you are encouraging your members to air their personal concerns about their job.

Focused group discussion. One good thing about this session is it is done with small groups. Contrast to the huge crowd associated with company symposiums and talks, this type is designed to focus on smaller groups of people. This way, everyone is given the opportunity to speak and have their concerns aired.

Relevant topics. The facilitator can choose any subject of discussion as he sees fit as long as it is relevant to a current issue in a company or a problem within a team. For example, if there is a change in schedule of work from day to night shift, and several members of the team voice their discontent on this, the facilitator can note this down and discuss it with the group or with the higher management later on.

The leader or the facilitator of the session usually stays away from the discussion. He facilitates the flow but allows the group to go about with the talk. He only intervenes when situation demands it or if someone from the participants asks him something. Other than this, he makes himself the viewer or the audience to the ongoing matter.

This type of training appeals to the psychology of the person. It tries to knock into their hidden fears and issues about the job that they do. Being the employer, companies see the importance of incorporating this on their regular activities since it is proven to be an effective tool in gathering feedback and common problems experienced by all levels of workers in the business.

One can never expect high level of productivity from an employee who is having some serious issues about the job. There are reasons why he or she cannot air it in front of your or the whole department. But if you organize something that will allow them to do just thatk, then it could solve their sentiments. Take time to plan this activity and invite your team.




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